If multiple instances of the same sale are recorded from the same affiliate, it may be due to the customer inadvertently refreshing the confirmation page.
Our system includes a feature that stops the duplication of sales tracking for customers referred by an affiliate.
Step 1. To access this feature, navigate to the 'Manage' section under 'Referral Programs' on the dashboard."
Step 2. Edit your chosen referral program by clicking on it.
Step 3. Click show advanced settings.
Step 4. Under the 'Minutes to wait before accepting a sale from the same IP' field, you can specify a time interval.
After making the above change, if a customer clicks on your affiliate link, makes a purchase, and then refreshes the thank you page within the specified time interval, the sale will not be recorded again.