If you want to use your own domain name instead of the default OSI Affiliate hosted account URL (e.g. yourcompany.ositracker.com), you can follow these instructions if your domain is hosted by Wix.
Note: For your CNAME to function properly on all desktop and mobile browsers, it must be registered as secured.
To update the URL on your thank you page, send a request to [email protected] after securing your CNAME.
Step 1. To begin, log in to your Wix account.
Step 2: To access the DNS records, navigate to the domain page and click the 'show more' icon. Then, select 'Manage DNS Records'.
Step 3: To add a DNS record, go to the appropriate record type (e.g., CNAME, TXT) and click '+ Add Record'. Enter the DNS record in the designated fields, then click 'save' and 'save changes' to complete the process."
Step 4: To configure your OSI account to use your own domain, log in and navigate to the 'set up software' page. From there, select the 'use my domain' option.
Step 5: Enter the desired subdomain and click the 'update' button to save your changes.
Note: To secure your URL, you must set up a CNAME and obtain an SSL certificate for your domain. Our customer success team is available to provide you with a free SSL certificate. Simply reach out to them to request this service.